Refund policy

 

  • Returns/exchanges accepted within 7 days of delivery.

  • No-questions-asked return policy.

  • Item must be returned via courier to the following address:
     Malir City, Karachi

  • Contact: infozornell.pk@gmail.com | +92 3232 084275

  • Exchange items are dispatched after we receive the returned parcel.

  • Customer is responsible for return shipping costs.

  • Processing time: 3–7 working days (up to 14 during busy periods).

  • Items must be unused, in original packaging, with all labels/stickers/wraps intact.

  • Damaged or used items will not be accepted.